How long does shipping take?
Expectations in terms of delivery:
Luzon —
1-3 days after shipping date
VisMin — 3-7 days after shipping date
- Rush Shipping date - December 2,2024 once cut-off has been met, we will move to the next shipping date.
- Regular Shipping date - December 23, 2024 once cut-off has been met, we will move to the next shipping date.
For rush orders:
Kindly mention "RUSH ORDER" upon sending the proof of payment so we can speed up the process with a
charge of additional 100 pesos rush fee per item in your order .
How do I customize my dress, blouse or co-ords?
You can message us in our IG account dressupphilippines_official for customization procedure.
Please prepare the below format measurement in advance to avoid delay.
Shoulder:
Bust:
Waist:
Hips:
Length:
What are the accepted payment methods?
We only accept:
GCASH to GCASH
GCASH to BANK
BANK to BANK transfer
We only have Security Bank for bank transfer.
Do you accept cash on delivery?
We currently don't accept cash on delivery orders.
Do you accept international orders?
Yes we do. Kindly reach us through dressupphilippines_official IG direct message so we can accommodate your request for international shipping.
Can I change or cancel my orders?
You may request for change of item but not cancellation within 1 hour after an order has been placed and paid for. Please note that orders cannot be cancelled once it has been processed and shipped.
Can I return or exchange the products I ordered?
- Please notify us immediately at our dressupphilippines_official IG account or email us at dressupph.info@gmail.com with a subject "Returns and Exchanges Order Number XXX"
- The allowable period for returns is 7 days upon the receipt of the package.
- Since the item is made to order with 1 day lead time, we have charges for repairs to be fair with us as we have posted the size chart and models vitals for your reference. Also, client will be shouldering the shipping fee back and fort.
How long does it take for a replacement to arrive?
Expectations in terms of delivery:
Luzon —
1-3 days after shipping date
VisMin — 3-7 days after shipping date
*with a charge of additional 100 pesos PER ITEM for rush fee.
Do you accept refunds?
We don't accept refunds but we do change the item if there are damages found.